EXCHANGE / RETURN GUIDE

• We offer free shipping worldwide with EMS.
• International customers are responsible for any additional customs/duties fees that may occur depending on location.
• Delivery to Japan and South Korea will not be available for orders made on our English website.
• After payment confirmation, it will take 10-14 business days (for in-stock items) for delivery.
• EMS tracking information will be available in 2-3 days after dispatch.
• If the customer refuses to receive the parcel, the products will be returned to Korea and not shipped back. All related costs (return shipping, etc.) will be deducted from the refund.

EXCHANGE / RETURN ADDRESS

• CJ LOGISTICS, Seongsu-1ga, Seongsu-dong ,Seoul
• Return Address: B208, 99, Seongsuil-ro, Seongdong-gu, Seoul, Republic of Korea (Postal Code: 04790)
• A/S via www.osoi.co.kr | CS : Please contact +82(0)2-6211-9481 or osoi_cs@portdsgn.com

All products are registered with design and trademark rights, sub-materials such as frames and hinges are patent-pending.
There will be strong legal action if you reproduce images without permission and steal or infringe designs and patents.